Das positive war, dass wir pünktlich am Hotel abgeholt wurden. Unser Guide war sehr freundlich. Leider hat er uns zu den Sehenswürdigkeiten die er uns gezeigt hat nichts erzählt. Er hat diese nur benannt. Hätten wir nicht nachgefragt wären wir wahrscheinlich schweigend durch die Straßen und Gassen gelaufen. Vielleicht sollte man in der Auswahl der Guides etwas genauer vorgehen.

Poor customer service

I booked this tour through the internet expecting that we would be told stories about the gothic quarter etc. I ended up walking around the gothic quarter with no insights at all. We stopped at one church which I am certain there are stories to tell, but didn't get any. My guide (Matt) was a nice guy, smiley, but didn't really speak english.. After walks without explanation, then we decided to go to La Boqueria market, just to find out it was closed. Apparently it was always closed on Sundays, again we weren't told anything. When i told the person via whatsapp, she asked us to accept the condition because they picked us up at the hotel with a car, when it says it is a walking tour.. I would've understood if I wasn't picked up by a car, and thought it was part of the service. Eventually, after paying EU300+ what I got wasn't a guided tour, but just 3 hours of aimless walk. The only reason I gave 2 star was bc I believe Matt was a nice guy, but this tour is a big disappointment!!

Smart, knowledgeable, and pleasant. Thank you!