Start was chaotic lots of people not sure what to do. Card machine wasn’t working so had to get cash from the ATM to pay for the cable car. (It was clear on the website that this wasn’t included so we had expected to pay). Tour left late even after being asked to be there 30 mins before. Should have left at 10.30 but did’t start until 11 however this didn’t affect the tour. Long queues for the cable car but it was peak season. Our guide Giovanni was excellent. Pace was good. He allowed plenty of time for questions and photos and took photos for groups. He was very knowledgeable and we learned a lot about the amazing scenery we were viewing. He always made sure the group stayed together and waited for the slower members of the group. We got to see the main cones up close, walk around the central crater and view the recent lava flows which were still warm and trek back down the mountain. Shoes and socks were provided as were jackets and hats. Definite worth doing.

Just awesome!!! Loved every minute of it. We went with Marco. Guides are very professional, we felt so secure. The weather was just perfect, so nice views. They gave us the boots, jackets, bacpaks if needed. It took about 5 hours, but it was very much fun. A little bit messy at the beginning with gatherings and moving from the base, but afterwards all smooth. Highly reccomend!!!

It was a great tour, we saw so many craters and amazing lava streams. Had the best view of the vulcano peak and the steam coming out! Also our guide Nino was the best! Very funny, friendly, patient. The tour was just the perfect length with a good amount of effort and breaks. Would recommend 100%